Pre-Arrival Information

 

Telunas Private Island and Telunas Beach Resort

Please scroll down the page to discover unique information about each resort, which will make your stay more enjoyable.

 

 

If You Are Arriving From Singapore

We recommend you arrive and check in at the ferry terminal in Singapore no later than 1-1.5 hours (2 hours on holidays or peak periods) before your ferry departure to ensure you do not miss your ferry. Please send your ferry booking confirmation to stay@telunasresorts.com.

 

Travel To and From Telunas Resorts 

Click here for more Travel Information

 

Payment Terms and Conditions

Click here for Payment Terms and Conditions

 

Meal Upon Arrival

Lunch will be served upon your arrival at the resort.

 

No WIFI 

Telunas intentionally does not offer WIFI at either resort. There are no televisions in the rooms. One of our unique distinctives is providing our Guests with a refuge from the hectic, incessant, over-plugged-in cadence of modern life today.

If Guests must be connected you can purchase a local SIM card (Telkomsel) at the Ferry Terminal or use a personal internet plan with data. Please note that due to the remote location of Telunas Resorts, the signal strength may be intermittent and unreliable.

 

How to Avoid Mosquitoes and Other Pests

Because our facilities are over the water, we rarely have problems with sand flies, gnats, and mosquitos. However, we do encourage Guests to bring bug repellant. Guests use mosquito repellant, baby oil or sand fly repellent. Sand flies ( sand gnats) are nearly impossible to see and bites are not normally felt until they swell and become irritated. While not everyone reacts to these bites, they often appear overnight or after you return home and resemble bed bug bites. If you forget your repellant, ask one of our staff. We can provide this for you.

 

What to Bring

Please bring your face masks. Feel free to bring antibacterial wipes for your travels. Sunscreen and hats are a must. We are close to the equator so the sun is strong. Packing can be light. Dress is very casual.

 

 

Visa On Arrival to Batam

You must show a valid Entry Visa for travelers whose nationality is NOT eligible for free visa or visa on arrival (VOA).

Travelers who are eligible for a free visa or VOA [listed below] may enter Batam for 30 days free leisure visa (not extendable). They are required to show a return ticket or one-way ticket to continue traveling to another country.

Countries Applicable for Free Visa

Brunei Darussalam

Cambodia

Laos

Malaysia

Myanmar

Philippines

Singapore

Thailand

Vietnam

 

Travelers from the countries listed below may get a Leisure Visa on Arrival (VOA) for 30 days. The fee is IDR 500,000 and must be paid in cash (IDR). The VOA is extendable 1 time.

Countries Subjected to Visa on Arrival (VOA)
Albania	Egypt	Malta	Slovakia
Andorra	Estonia	Mexico	Slovenia
Argentina	Finland	Monaco	South Africa
Australia	France	Morocco	South Korea
Austria	Germany	Myanmar	Spain
Bahrain	Greece	Netherlands	Suriname
Belarus	Hong Kong	New Zealand	Sweden
Belgium	Hungary	Norway	Switzerland
Bosnia and Herzegovina	Iceland	Oman	Taiwan
Brazil	India	Palestine	Thailand
Brunei Darussalam	Ireland	Peru	Timor Leste
Bulgaria	Italy	Philippines	Tunisia
Cambodia	Japan	Poland	Turkey
Canada	Jordan	Portugal	Ukraine
Chile	Kuwait	Qatar	United Arab Emirates
China	Laos	Rumania	United Kingdom
Colombia	Latvia	Russia	United States of America
Croatia	Liechtenstein	San Marino	Uzbekistan
Cyprus	Lithuania	Saudi Arabia	Vatican
Czech Republic	Luxembourg	Serbia	Vietnam
Denmark	Malaysia	Seychelles
Ecuador	Maldives	Singapore

 

Booking Your Ferry to Batam

From Singapore, you’ll take the ferry from HarbourFront Center Ferry Terminal to Sekupang Ferry Terminal. It is approximately an hour ferry ride.

Book your BatamFast international ferry, with the following details:

• From Singapore: 11.10am ferry departure from Harbourfront Center (Singapore) to Sekupang (Batam)
• Return to Singapore:
  • Early Departure – 11:20am ferry departure from Sekupang (Batam) to HarbourFront Center (Singapore).
  • Normal Departure (Not available on Fridays) – 05:30pm ferry departure from Sekupang (Batam) to HarbourFront Center (Singapore).

 

 

Upon Arrival in Batam

• Upon your arrival at Sekupang, our staff (wearing blue Telunas Polo shirts) will escort you from the international terminal to the domestic terminal and accompany you on either a chartered boat or a local ferry departing at 12:30 pm on your journey to Telunas.
• Lunch will be served upon arrival at Telunas.

Departure from Telunas

Early Departure

• Our staff will escort you in the morning on a local ferry from Telunas at 8:30 am to Sekupang, and then your quick transfer from Sekupang Domestic Ferry Terminal to Sekupang International Ferry Terminal.

Normal Departure (Not available on Fridays)

• Our staff will escort you at 2:45pm to Sekupang on either a local ferry leaving from a town near Telunas or a chartered boat from Telunas, and then your quick transfer from Sekupang Domestic Ferry Terminal to Sekupang International Ferry Terminal.

 

Additional Information For Telunas Private Island

Alcoholic Beverages at Telunas Private Island

 

Activities at Telunas Private Island 

Many activities are free at Telunas Private Island. If there are any extra a la carte activities (e.g., jungle hike, pottery lessons etc.) that you’d like to schedule please let your hosts know as soon as you make your booking. Click here for a complete list of activities.

 

Additional Information For Telunas Beach Resort

Alcoholic Beverages at Telunas Beach Resort

 

Activities at Telunas Beach Resort

If there are any extra a la carte activities (e.g., jungle hike, village tour, Malay lunch, etc.) that you’d like to schedule, please let your hosts know as soon as possible as these require at least 24 hour notice. All water-based activities at Telunas Beach Resort are available for an hourly rate. Click here for a complete list of activities.