Pre-Arrival Information
Pre-Arrival Information
Telunas Private Island and Telunas Beach Resort
Please scroll down the page to discover unique information about each resort, which will make your stay more enjoyable.
Insider Tip for Ferry Ride
Sitting near the ferry’s exit doors will often allow you to exit the ferry and get through immigration quicker.
If You Are Arriving From Singapore
We recommend you arrive and check in at the ferry terminal in Singapore no later than 1-1.5 hours (2 hours on holidays or peak periods) before your ferry departure to ensure you do not miss your ferry. Please send your ferry booking confirmation to stay@telunasresorts.com.
Travel To and From Telunas Resorts
Click here for more Travel Information
Payment Terms and Conditions
Click here for Payment Terms and Conditions
Meal Upon Arrival
Lunch or dinner will be served upon your arrival at the resort depending upon your arrival time.
No WIFI
Telunas intentionally does not offer WIFI at either resort. There are no televisions in the rooms. One of our unique distinctives is providing our Guests with a refuge from the hectic, incessant, over-plugged-in cadence of modern life today. If Guests must be connected you can purchase a local SIM card at the Ferry Terminal or use a personal internet plan with data.
How to Avoid Mosquitoes and Other Pests
Because our facilities are over the water, we rarely have problems with sand flies, gnats, and mosquitos. However, we do encourage Guests to bring bug repellant. Guests use mosquito repellant, baby oil or sand fly repellent. Sand flies ( sand gnats) are nearly impossible to see and bites are not normally felt until they swell and become irritated. While not everyone reacts to these bites, they often appear overnight or after you return home and resemble bed bug bites. If you forget your repellant, ask one of our staff. We can provide this for you.
What to Bring
Please bring your face masks. Feel free to bring antibacterial wipes for your travels. Sunscreen and hats are a must. We are close to the equator so the sun is strong. Packing can be light. Dress is very casual.
Luggage and Porters
When you arrive at the ferry terminal in Batam the Telunas staff will be ready to help handle your luggage after you clear immigration and security. Please do not hire porters.
Travel Requirements Singapore – Batam
- Vaccinated minimum 2 doses, at least 14 days before date of departure. Vaccinated exemption for Travelers under 18 years old traveling with fully vaccinated adults.
Visa On Arrival to Batam
You must show a valid Entry Visa for travelers whose nationality is NOT eligible for free visa or visa on arrival (VOA).
Travelers who are eligible for a free visa or VOA [listed below] may enter Batam for 30 days free leisure visa (not extendable). They are required to show a return ticket or one-way ticket to continue traveling to another country.
| Countries Applicable for Free Visa |
| Brunei Darussalam |
| Cambodia |
| Laos |
| Malaysia |
| Myanmar |
| Philippines |
| Singapore |
| Thailand |
| Vietnam |
Travelers from the countries listed below may get a Leisure Visa on Arrival (VOA) for 30 days. The fee is IDR 500,000 and must be paid in cash (IDR). The VOA is extendable 1 time.
| Countries Subjected to Visa on Arrival (VOA) | |||
| Albania | Egypt | Malta | Slovakia |
| Andorra | Estonia | Mexico | Slovenia |
| Argentina | Finland | Monaco | South Africa |
| Australia | France | Morocco | South Korea |
| Austria | Germany | Myanmar | Spain |
| Bahrain | Greece | Netherlands | Suriname |
| Belarus | Hong Kong | New Zealand | Sweden |
| Belgium | Hungary | Norway | Switzerland |
| Bosnia and Herzegovina | Iceland | Oman | Taiwan |
| Brazil | India | Palestine | Thailand |
| Brunei Darussalam | Ireland | Peru | Timor Leste |
| Bulgaria | Italy | Philippines | Tunisia |
| Cambodia | Japan | Poland | Turkey |
| Canada | Jordan | Portugal | Ukraine |
| Chile | Kuwait | Qatar | United Arab Emirates |
| China | Laos | Rumania | United Kingdom |
| Colombia | Latvia | Russia | United States of America |
| Croatia | Liechtenstein | San Marino | Uzbekistan |
| Cyprus | Lithuania | Saudi Arabia | Vatican |
| Czech Republic | Luxembourg | Serbia | Vietnam |
| Denmark | Malaysia | Seychelles | |
| Ecuador | Maldives | Singapore | |
Booking Your Ferry to Batam
From Singapore, you’ll take the ferry from Harbourfront Center Ferry Terminal to Sekupang Ferry Terminal. It is approximately an hour ferry ride.
Book your BatamFast international ferry, with the following details:
- From Singapore: 11.10am ferry departure from Harbourfront Center (Singapore) to Sekupang (Batam)
- Return to Singapore: 12:30pm ferry departure from Sekupang (Batam) to Harbourfront Center (Singapore)
Upon Arrival in Batam
- Upon your arrival at Sekupang, our staff (wearing blue Telunas Polo shirts) will escort you from the international terminal to the domestic terminal and accompany you on a local ferry departing at 12:30 pm on your journey to Telunas.
- Lunch will be served upon arrival at Telunas.
Departure from Telunas
- Our staff will escort you in the morning on a local ferry from Telunas at 8:30 am to Sekupang, to your land transfer from Sekupang Domestic Ferry Terminal to Sekupang International Ferry Terminal.
Additional Information For Telunas Private Island
Alcoholic Beverages at Telunas Private Island
At Telunas Private Island, we offer beer and a small selection of wine as well as mixed drinks and cocktails.
Activities at Telunas Private Island
Many activities are free at Telunas Private Island. If there are any extra a la carte activities (e.g., jungle hike, pottery lessons etc.) that you’d like to schedule please let your hosts know as soon as you make your booking. Click here for a complete list of activities.
Additional Information For Telunas Beach Resort
Alcoholic Beverages at Telunas Beach Resort
Telunas Beach Resort has cold beer available for purchase.
Activities at Telunas Beach Resort
If there are any extra a la carte activities (e.g., jungle hike, village tour, Malay lunch, etc.) that you’d like to schedule, please let your hosts know as soon as possible as these require at least 24 hour notice. All water-based activities at Telunas Beach Resort are available for an hourly rate.
