Everything You Need to Know
Pre-Arrival Information
Telunas Private Island and Telunas Beach Resort
Getting Here
Booking Your Ferry to Batam
From Singapore
Take the ferry from Harbourfront Centre Ferry Terminal(Singapore) to Sekupang Ferry Terminal (Batam). Approximately 1 hour.
✦ Depart Singapore at 10:00 AM
✦ Arrive Sekupang ~10:00-10:10 AM Batam time
✦ Arrive at terminal 1-1.5 hours early (2 hours on holidays)
Return to Singapore
✦ Early departure: 11:20 AM ferry from Sekupang
✦ Normal departure: 3:20 PM ferry from Sekupang
Insider Tip
Sitting near the ferry's exit doors will often allow you to exit the ferry and get through immigration quicker.
Upon Arrival in Batam
Our staff (wearing blue Telunas polo shirts) will escort you from the international terminal to the domestic terminal and accompany you on either a chartered boat or local ferry departing at 11:00 AMto Telunas Resorts.
Please send your ferry booking confirmation to stay@telunasresorts.com
Luggage and Porters
IDR 10,000 tip for checked-in luggage porters when entering Indonesia. If you check-in luggage with the ferry, please be prepared to pay this tip to Indonesian terminal staff. Alternatively, carry your own luggage if it is size-appropriate.
At The Resort
Resort Essentials
Meal Upon Arrival
Lunch will be served upon your arrival at the resort.
WiFi
Telunas intentionally offers WiFi via Starlink in a few designated public areas only. There are no TVs in rooms - this is your refuge from modern life. Local SIM cards (Telkomsel) are available at the Ferry Terminal.
Mosquitoes and Pests
Because our facilities are over the water, we rarely have problems with sand flies or mosquitoes. However, we encourage guests to bring bug repellant. If you forget, ask our staff.
What to Bring
Sunscreen and hats are essential - we are close to the equator. Packing can be light. Dress is very casual. Please bring face masks and antibacterial wipes for travel.
Check-in and Check-out
Check-in is at 2:00 PM. Check-out is at 9:00 AM unless otherwise agreed with your host.
Payment at Resort
The 50% remaining balance, activities, extras, and taxes are settled at the resort. Payment accepted in cash (IDR) or credit card (VISA, Amex, MasterCard).
Entry Requirements
Visa Information
Singapore Permanent Residents
Singapore PRs can visit Batam without a visa for stays of up to 4 days. Available at Sekupang International Terminal and other designated ports.
Requirements: Singapore PR with NRIC card. Not available for citizens of Calling Visa Countries.
Visa on Arrival (VOA)
For those not eligible for a free visa, a Visa on Arrival allows entry for 30 days. All passports must have at least 6 months validity.
✦ Maximum 7 days: Rp 253,000
✦ Maximum 30 days: Rp 503,000
Most Telunas guests only need the 7-day visa.
Free Visa Countries
Citizens of the following countries may enter Batam with a free leisure visa (30 days):
Additional Information
By Resort
Telunas Private Island
Alcoholic Beverages
At Telunas Private Island, we offer beer and a small selection of wine as well as mixed drinks and cocktails.
Activities
Scheduled activities at Telunas Private Island are included when they appear on the resort roster - kayaking, stand-up paddleboarding, jetty fishing, village tours, jungle hikes, cultural workshops, bonfires, and more. The only extras are massage treatments, the fishing boat adventure, and a handful of paid dining experiences. Guests also have complimentary access to Telunas Beach Resort scheduled activities. For a full list, see our Private Island activities page.
Telunas Beach Resort
Alcoholic Beverages
Telunas Beach Resort has cold beer available for purchase.
Activities
Scheduled activities at Telunas Beach Resort are included when they appear on the resort roster - kayaking, paddleboarding, jetty fishing, pottery, village tours, low ropes, waterfall hikes, bonfires, and more. Massage treatments, the fishing boat adventure, and a small number of paid dining experiences (including Pizza on the Beach) are the only extras. For a full list, see our Beach Resort activities page.
Ready to Arrive
We'll Be Waiting for You
From the moment your boat arrives at the dock, our team will be there to welcome you personally. No reception desk, no formal check-in - just a warm Telunas welcome and a relaxed lunch waiting for you.
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